EasyManua.ls Logo

Alpha Communications AlphaTouch User Manual

Alpha Communications AlphaTouch
45 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image
Smart Cloud-Based Video-Intercom
Installaon & Conguraon Manual
Alpha Communicaons® and Alpha Media®, Inc.
NOTE: SINCE ALPHATOUCH™ IS AN EVER-CHANGING PLATFORM, PRINTED
DOCUMENTATION, SUCH AS THIS MANUAL, MAY NOT BE 100% UP-TO-DATE.
FOR THE MOST UP-TO-DATE DOCUMENTATION, PLEASE VISIT:
hp://www.alphatouch.info/help
42 Central Drive
Farmingdale, NY 11735-1202
Phone: 631-777-5500
Fax: 631-777-5599
hp://www.alphacommunicaons.com
Copyright© 2018-2019
Alpha Communicaons® All Rights Reserved
AWD272 – Rev 1.0
April 2019
1
TM
- PRELIMINARY -

Table of Contents

Question and Answer IconNeed help?

Do you have a question about the Alpha Communications AlphaTouch and is the answer not in the manual?

Alpha Communications AlphaTouch Specifications

General IconGeneral
BrandAlpha Communications
ModelAlphaTouch
CategoryIntercom System
LanguageEnglish

Summary

Help for Residents

Receiving a Call

Details how residents receive and handle incoming calls from door panels via the app.

Managing My Resident Listing(s)

Guides users on how to manage their personal information and apartment details.

Creating a Visitor Access Code

Explains how to generate and issue unique QR codes for visitor access.

Sharing a Visitor Access Code

Details the process of sending generated QR codes to guests via email or SMS.

Revoking Visitor Access

Describes methods for revoking previously issued visitor access codes.

Help for Installers

System Prerequisites

Outlines the essential requirements for installing AlphaTouch™ systems.

Network & Internet Requirements

Specifies the necessary bandwidth, network, and internet connection details for proper operation.

System Layout: Single-Unit

System Layout: Multi-Unit

Help for Administrators

Initial Programming

Details the information required for initial factory programming of the system.

Managing Your Installation(s)

Guides administrators on how to sign in and manage their installed systems.

Adding New Apartments

Guides users on adding new apartment units to a building.

Resident(s)

Covers the management of residents within apartments.

Adding a New Resident

Guides on adding new residents to an apartment, including name, phone, and email.

Edit Resident Information

Details how to modify resident details like name, phone number, and email address.

Deleting a Resident

Outlines the process for removing a resident from the system.

Adding a New Monitor

Guides on adding new monitors to an apartment, including name, MAC address, and type.

Door / Entry Panels

Introduces the management of door and entry panels.

Adding a New Door/Entry Panel

Guides on adding new door/entry panels, including name and MAC address.

Administrators

Covers the management of administrator accounts for the system.

Administrator Permissions

Details the categories of permissions that can be assigned to administrators.

Billing & Subscription

Area for managers to maintain subscription and billing information.

Adding a New Payment Method

Guides on adding new credit card payment methods for subscriptions.

AT700AS Door Panel

Surface-Mounting

Surface-Mounting with 86 Box

Flush-Mounting

Settings & Configuration

Door Release and Action Buttons

Details the configuration of action buttons for door release or other tasks.

ATRC100 Relay Controller

Relay Boards

Relay Board Installation

Guides on the proper installation and connection of relay boards.

'DIP' Switch Settings for Numbering Relay Boards

Single-Door Analog Interface

Details how to interface the Relay Controller with single-door analog intercom systems.

Related product manuals