Alpha Communications AlphaTouch - Managing My Resident Listing(s); Creating a Visitor Access Code

Please note: Management has the abilitiy to disable some of these features.
You can sign in to the AlphaTouch™ website by clicking the “Sign-In” button at the top of this page.
» Managing My Resident Listing(s)
When you rst sign in to the AlphaTouch™ website, you will be brought to the My Homes screen lisng
all of the apartments you reside in. You will have quick access to the most recent log images and pinned
acon buons (set by management). You can also click on “ Edit My Apartment Lisng” to manage your
lisngs
Changing any of these elds will change your settings as it relates to that particular apartment only. For example, perhaps a person
has a residence as well as a commercial oce in the same building. You might want the resident name to be “Smith, Bob” as it relates
to your residential space, but for your commercial space you might want “Dr. Smith MD”.
• Resident First Name & Last Name: This is the name that will appear on any door camera panels and
directories for each apartment you belong to. Management will specify how your name is formaed
(for example “[rst name] [last name]” or “[last name], [rst name]”.
• Resident Email: This is the email address that is associated with your resident lisng for each apartment
you belong to. Please note that it is very important that all of your resident lisngs share the same
email address if you wish to access all of them from a single login and wish to receive video calls from
all of your apartments to a single mobile device.
• Resident Phone Number: This is the phone number that is associated with your resident lisng in each
apartment you belong to. This can be a standard landline number, a cell phone or virtually any other
phone number.
• Send SMS Alerts: If the phone number you’ve entered is a cell phone and can receive SMS text messages,
we suggest enabling this opon. This will allow us to send you nocaons when a call is missed or
when a visitor arrives using a temporary QR Access Code you’ve issued them.
• Proximity Tag Code: If proximity tags are enabled for your installaon, this code will be specied by
management and can not be changed. You can, however, see whether or not you have a proximity tag
associated to you or not.
• Resident Access Code: If management has this feature enabled, you can specify an alphanumeric access
code that can be used to grant yourself access to your building from any touchscreen door camera
panel at your building. AlphaTouch™ gives you a tool to generate a new secure, unique access code if
you can not think of one.
» Creating a Visitor Access Code
Having a party? Expecting a visitor for a stay? You can provide your guests with their own personalized
Visitor QR Access Codes. The QR Code can be sent via email or SMS text message to your guests and
they can use it at any door camera panel for your building. They only need to hold the QR code up to the
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