Alpha Communications AlphaTouch - Help for Installers; System Prerequisites; Network & Internet Requirements

HELP FOR INSTALLERS
Whether you are a professional installaon company, or a home-owner performing a DIY upgrade, you will nd
AlphaTouch™ to be extremely simple.
» System Prerequisites
The only real prerequisite for AlphaTouch™ is that all locaons where devices will be located must have access
to an Internet-Enabled PoE (Power Over Ethernet) network. They do not even need to all be connected to
the same network, as long as all of the networks involved can reach the AlphaTouch™ cloud services via the
Internet.
» Network & Internet Requirements
INTERNET: AlphaTouch™ Devices require a prompt and reliable Internet connecon for best video call quality.
The property management is responsible for acquiring & maintaining this service. Please ensure a wired Inter-
net-Enabled PoE network connecon to each AlphaTouch™ Device.
BANDWIDTH: AlphaTouch™ Devices require a minimum bandwidth of 2 mbps for uploading and downloading.
If the Devices will be sharing the Internet connecon with other devices, please congure QoS to ensure
minimum
bandwidth requirements are met.
NETWORK: AlphaTouch™ Devices require that data and power be delivered through a PoE-enabled network.
The Devices require a minimum of 13 Was to funcon. By default, Devices require a DHCP-Enabled network
environment in order to obtain an IP Address. Stac IP addresses can be assigned at the me of your order.
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