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7 Inspection
The inventory included with your shipment is dependent upon the options you have ordered. The
options are clearly marked on the shipping container labels and on the bill of materials (BOM).
7.1 Check for Damage
Prior to unpacking the product, note any damage to the shipping container. Unpack the product and
inspect the exterior for damage. If any damage is observed contact the carrier immediately. Continue
the inspection for any internal damage. In the unlikely event of internal damage, inform the carrier and
contact Alpha Technologies for advice on the impact of any damage.
7.2 Packing Materials
Alpha is committed to providing products and services that meet our customers’ needs and expecta-
tions in a sustainable manner, while complying with all relevant regulatory requirements. As such Alpha
strives to follow our quality and environmental objectives from product supply and development through
to the packaging for our products Packaging assemblies and methods are tested to International Safe
Transit Association standards. Rectifiers and batteries are shipped on individual pallets and are pack-
aged according to the manufacturer’s guidelines. Almost all of Alpha’s packaging material is from
sustainable resources and or is recyclable. See the following table for the material and its environmental
codes.
Figure 13: Packing Materials and Environmental Codes
7.3 Returns for Service
Save the original shipping container. If the product needs to be returned for service, it should be pack-
aged in its original shipping container. If the original container is unavailable, make sure that the product
is packed with at least three inches of shock-absorbing material to prevent shipping damage. Alpha
Technologies is not responsible for damage caused by improper packaging of returned products.
If you have any questions before you proceed, call Alpha Technologies: 1 888 462-7487.
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