Alto-Shaam Prodigi 6-10E Pro

TROUBLESHOOTING
Prodigi™ ▪ Operator’s Manual ▪ MN-47965 ▪ Rev 1 ▪ 5/23
116
E-11 52 - Steam injector Stem injector sensor open 1. Power down control using on/off icon.
2. Cycle power to the oven either by
unplugging the unit or by turning the main
power switch off and then back on.
3. Resume use of oven. If error reappears
contact a service provider.
E-11 55 - Tank Tank sensor open 1. Power down control using on/off icon.
2. Cycle power to the oven either by
unplugging the unit or by turning the main
power switch off and then back on.
3. Resume use of oven. If error reappears
contact a service provider.
E-31 2 - Convection fan
(Classic control)
Motor (upper) over temperature 1. Power down control using on/off icon.
2. Cycle power to the oven either by
unplugging the unit or by turning the main
power switch off and then back on.
3. Resume use of oven. If error reappears
contact a service provider.
E-31 2 - Convection fan
(Classic control)
Lower motor over temperature 1. Power down control using on/off icon.
2. Cycle power to the oven either by
unplugging the unit or by turning the main
power switch off and then back on.
3. Resume use of oven. If error reappears
contact a service provider.
E-31 2 - Convection fan Motor VFD (upper) over temperature 1. Make sure cooling fan(s) are operating.
2. Make sure exhaust vents are clean and free
of debris.
3. Make sure oven clearances are met.
4. Ambient temperature greater than 105°F
(41°C).
E-31 2 - Convection fan Lower motor VFD over temperature 1. Make sure cooling fan(s) are operating.
2. Make sure exhaust vents are clean and free
of debris.
3. Make sure oven clearances are met.
4. Ambient temperature greater than 105°F
(41°C).
E-31 44 - Cavity sensor Chamber over temperature 1. If the oven has experienced an over
temperature condition allow the oven to cool
down for a minimum of 30 minutes.
2. Press the high limit reset button.
3. Resume cooking operation. If error
reappears contact service provider.
E-31 55 - Tank Tank sensor over temperature 1. If the oven has experienced an over
temperature condition allow the oven to cool
down for a minimum of 30 minutes.
2. Press the high limit reset button.
3. Resume cooking operation. If error
reappears contact service provider.
Code Component Description Troubleshooting steps