Alto-Shaam Prodigi 6-10E Pro

TROUBLESHOOTING
Prodigi™ ▪ Operator’s Manual ▪ MN-47965 ▪ Rev 1 ▪ 5/23
118
E-78 19 - Voltage sensor Voltage monitor too low 1. Check to make sure the unit plug is fully
seated in the electrical outlet.
2. Reset the main circuit breaker for the oven.
If error reappears contact service provider.
E-78 2 - Convection fan VFD (upper) under voltage 1. Check to make sure the unit plug is fully
seated in the electrical outlet.
2. Reset the main circuit breaker for the oven.
If error reappears contact service provider.
E-78 2 - Convection fan Lower VFD under voltage 1. Check to make sure the unit plug is fully
seated in the electrical outlet.
2. Reset the main circuit breaker for the oven.
If error reappears contact service provider.
E-79 19 - Voltage sensor Voltage monitor too high 1. Check to make sure the unit plug is fully
seated in the electrical outlet.
2. Reset the main circuit breaker for the oven.
If error reappears contact service provider.
E-79 2 - Convection fan VFD (upper) over voltage 1. Check to make sure the unit plug is fully
seated in the electrical outlet.
2. Reset the main circuit breaker for the oven.
If error reappears contact service provider.
E-79 2 - Convection fan Lower VFD over voltage 1. Check to make sure the unit plug is fully
seated in the electrical outlet.
2. Reset the main circuit breaker for the oven.
If error reappears contact service provider.
E-80 2 - Convection fan VFD (upper) memory error 1. Power down control using on/off icon.
2. Cycle power to the oven either by
unplugging the unit or by turning the main
power switch off and then back on.
3. Resume use of oven. If error reappears
contact a service provider.
E-80 2 - Convection fan Lower VFD memory error 1. Power down control using on/off icon.
2. Cycle power to the oven either by
unplugging the unit or by turning the main
power switch off and then back on.
3. Resume use of oven. If error reappears
contact a service provider.
E-88 1 - Heater Gas ignition failure (upper) 1. Power down control using on/off icon.
2. Cycle power to the oven either by
unplugging the unit or turning off the
breaker.
3. Inspect the top of oven for anything
blocking the exhaust flue of the oven.
4. Make sure the ventilation hood is turned on
and working properly.
5. Make sure the gas line is properly
connected to the unit and the gas shut off
valve is in the open position.
6. Resume cook operation. If error reappears
turn the oven off, shut off the gas supply to
the oven and immediately contact service
provider.
Code Component Description Troubleshooting steps