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Chapter 14 Frequently Asked Questions
· Product cannot be turned on or boot abnormal
Check if the battery is charged
Connect the power adapter and check it again.
Tap the Reset button on the side of the product and turn it on.
Shutdown, then press the “volume + “ button and Back button at the same time till insert
charger. Enetr into Android system recovery utility interface and choose “Factory reset”. It will
restore factory default compulsory and erase all data on device.
Note: In Android system recovery utility interface, move cursor through volume “+” and “-”
buttons and the M button is used for entering.
If it cannot be turned on after charged and reset and restore factory default
compulsory
, contact our seller.
·
No sounds from headset
Check if the volume is set to 0
Check if the headset is properly connected
· Loud noises
Check if the plug of the headset is clean. Dirt may result in noise.
Check if the file is damaged. Play other music files to confirm this. If it is damaged,
it may cause loud noise or sound skipping.
· Screen shows garbled codes
Check if the correct language is set. Set your language in (System)=>(Language
Selection)
· Cannot download files
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