Spa Boy Owners Manual
Question 4 Does adding salt to the spas water impact pH?
Yes adding salt to the spas water will increase the pH level.
The chlorine that is produced by a salt chlorinator plays a role in the water chemistry of a salt spa. Salt is sodium chloride. When an
electric charge is passed through salt water, the sodium chloride is turned into sodium hypochlorite. This is the same kind of chlorine
that is sold by the gallon as liquid chlorine. The most important feature of sodium hypochlorite is a high pH. When the salt chlorinator
produces chlorine, it raises the pH of the spas water. Strive to achieve a Low pH level 7.2. pH must not exceed 7.6.
Question 5 What do I do if my ORP Reading is below the Optimum Range?
If Spa Boy reflects that the ORP is below the Optimum Range of 545 – 550 mV you must first consider that water chemistry may
have been affected by recent bather load and spa usage, at times the ORP value will overshoot or undershoot the Optimum Range.
If the Spa Boy Dashboard on My Arctic Spa reflects that the ORP is below 545 mV do the following:
Check Spa Boy Dashboard through My Arctic Spa to see if the Dashboard reflects sanitizing YES, if yes Spa Boy is currently
producing sanitizer. Re-check ORP in a few hours to confirm ORP is increasing.
If Dashboard reflects Sanitizing NO:
Trip the spas breaker to isolate the power to the spa and then turn the breaker back on to repower the spa.
Check Spa Boy Dashboard through My Arctic Spa to see if the Dashboard reflects sanitizing YES, if yes Spa Boy is currently
producing sanitizer. Re-check ORP in a few hours to confirm ORP is increasing.
If Dashboard reflects Sanitizing NO:
First try pressing the Spa Boy BOOST button on the Arctic Spas App or myarcticspa.com dashboard under “Settings/Spa Boy
Status” to manually activate the Spa Boy system for 30 minutes. If the dashboard still reflects Sanitizing No,
Contact your Arctic Spas Dealer who will request a Master Technician to log onto your spa to determine the
possible cause, such as depleted Spa Boy Output Electrode, Spa Boy Sensor issue or corroded Spa Boy Output
Electrode electrical connections.
1.15 Caring for your Spa Boy System
Spa Boy Maintenance
72
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