Arecont Vision AV100 User Manual

ARECONT VISION AV100 VIDEO SYSTEM USER MANUAL
54
Arecont Vision 425 E Colorado St, 7
th
Floor Glendale, CA 91205 Revised 12/20/2010
www.arecontvision.com
www.arecontvision.comwww.arecontvision.com
www.arecontvision.com
most likely to be open on a secured network as it is used by default for most web browsing. See page
37 for more details on configuring remote viewing.
14.
14.14.
14. When I attempt to update the firmware on the
When I attempt to update the firmware on the When I attempt to update the firmware on the
When I attempt to update the firmware on the Arecont Vision camera
Arecont Vision cameraArecont Vision camera
Arecont Vision camera with the firmware update option I
with the firmware update option I with the firmware update option I
with the firmware update option I
receive the “Ack Timeout” message. Why do I get this error?
receive the “Ack Timeout” message. Why do I get this error?receive the “Ack Timeout” message. Why do I get this error?
receive the “Ack Timeout” message. Why do I get this error?
If you get the timeout message take the following steps:
• Make sure that no application, aside from FirmwareLoader.exe, is accessing the camera
during the update
• Make sure that the camera is connected via switch and not with a cross-over cable
• Re-run AV Installer prior to the upgrade to make sure the camera is accessible and there is
no IP conflict
15.
15.15.
15. What is
What is What is
What is Ethereal or Wireshark
Ethereal or WiresharkEthereal or Wireshark
Ethereal or Wireshark and where can I get it?
and where can I get it?and where can I get it?
and where can I get it?
Ethereal and Wireshark are network protocol analyzers. When camera exhibit network related issues,
for example connection issues, loss of frames, etc., our technical support team may need a network
traffic log captured by Ethereal or Wireshark to help trace the issues. Ethereal can be downloaded for
free at http://www.ethereal.com/
http://www.ethereal.com/http://www.ethereal.com/
http://www.ethereal.com/.
. .
. Wireshark is available at http://www.wireshark.org/
http://www.wireshark.org/http://www.wireshark.org/
http://www.wireshark.org/.
..
.
16.
16.16.
16. How can I download the latest copy of AV100 and th
How can I download the latest copy of AV100 and thHow can I download the latest copy of AV100 and th
How can I download the latest copy of AV100 and this manual?
is manual?is manual?
is manual?
The latest copy of the software and manual are available as of this manual revision from
http://www.arecontvision.com
http://www.arecontvision.comhttp://www.arecontvision.com
http://www.arecontvision.com under Support, in the Product Literature/Downloads section.
17.
17.17.
17. When I start the AVI Maker to export a video, why do I only get one image?
When I start the AVI Maker to export a video, why do I only get one image? When I start the AVI Maker to export a video, why do I only get one image?
When I start the AVI Maker to export a video, why do I only get one image?
The exact time must be selected (hour, minute, second). Please refer to the AVI Maker section of this
manual for further instructions.
18.
18.18.
18. Where do I find H.264 demo movies on the we
Where do I find H.264 demo movies on the weWhere do I find H.264 demo movies on the we
Where do I find H.264 demo movies on the web site?
b site? b site?
b site?
H.264 demo videos are available upon request. Please access http://support.arecontvision.com/ to
request a video.

Arecont Vision AV100 Specifications

General

Brand	Arecont Vision
Model	AV100
Category	Security System
Language	English