➢ H10: KRC CHECK BACK ERROR
The position of brake is monitored over KRC input. KRC
signal on ARCUBE needs to be checked. While the car
is in standstill position, it should be 24V. When the
moving starts, the signal should be cut.
➢ H11: ML1 & ML2 SIGNALS SHORT CIRCUIT
TO EACH OTHER.
ML1 and ML2 signals must be ON with a small
difference of a time value each other. It is not allowed to
be ON or OFF at the same time. If this case occurs, this
error is raised.
The distance of magnetic switches needs to be checked
and it should be 5 cm. The distance from magnetic switch
to door zone ribbon magnet should be 1-2 cm. The
common of magnetic switches should be connected to
MLO. ML1 and ML2 order needs to be checked.
➢ H12: DOOR BRIDGING RELAYS SR1 & SR3
DONT PICK UP
ML1-ML2 should be checked.
➢ H13: DOOR BRIDGING RELAYS SR1 or SR3
DONT DROP
ML1-ML2 should be checked.
➢ H14: DOOR BRIDGING DISABLED BUT 140P
SIGNAL IS STILL EXIST
This error is raised if 140P signal is still ON after the door
bridging is terminated.
Be sure that there is no bridge in the safety circuit. The
connections must be done correctly as shown in the
electrical diagram.
➢ H15: L1, L2, L3 MAINS POWER SUPPLY
FAILURE
If it couldn’t be read the required voltage from L1-L2-L3
inputs, this error is raised.
Phase to Phase AC voltages should be measured directly
on the device. If this error is still given although each
measurement is correct, the device may be broken down.
➢ H16: MOTOR CAN NOT SPIN IN
EVACUATION MODE
This error is raised when the motor couldn’t be moved
during evacuation.
UPS power must be enough. It should be checked the
batteries are full.
➢ H17: PTC SIGNAL OPEN. MOTOR OVER
HEATED
If the motor PTC value is above the threshold level, this
error is raised.
When “5.24: PTC TEMPERATURE
MONITORING” parameter in the menu is set as
“ENABLED”, PTC circuit should be checked. By this
way, the component which opens the serial PTC circuit
should be found.
➢ H18: DIPSWITCH CONFIGURATION ERROR
Get contact to ARKEL when you across this error.
➢ H19: SAME GROUP ID NAME USED ON
CONTROLLERS
This error is raised when the ID number of the elevators
in the group are entered as the same in the parameter
menu.
“2.21: GROUP IDENTITY” parameter inside menu
should be selected correctly. If one is selected as
Controller-A, other one should be Controller-B.
➢ H21: DRIVE OVER CURRENT ERROR
This error is raised when the current value is over the
nominal current value.
The power of device may be selected as low according to
the motor. It should be checked that the capacity of
device is available for motor. If this error is raised in open
loop, “5.17 MOTOR V/F MIDDLE VOLTAGE” and
“5.19: MOTOR V/F MINIMUM VOLTAGE”
parameters calculated during autotune can be adjusted
correctly. If it works in open loop correctly, but it is not
working in closed loop correctly, there may be a problem
about the encoder. Encoder direction, its connections, its
supply and mounting need to be checked.
➢ H22: SERVICE TIME OVERFLOW
If “2.39 MAINTENANCE TIME CONTROL”
parameter is selected as “ENABLED”, after this time is
over “2.40 MAINTENANCE TIME” parameter should
be increased. The date should be rearranged. (dd/mm/yy
hh:mm). It is a permanent error and permanent error
clearing procedure must be applied as told in 11.1
numbered title. Otherwise, the elevator will be blocked.
➢ H23: OVER SPEED ERROR
If car speed value is above the nominal value, this error
is raised.
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