Revision 1 Media Gateway/Media Player 3.0.5 Provisioning and Installation Guide
Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved. 4
Warehousing Process Overview ............................................................................. 25
Preparing a New Media Gateway Device ............................................................... 25
Preparing a Technician-returned Media Gateway Device ...................................... 25
Preparing a Subscriber-returned Media Gateway Device ...................................... 26
Media Gateway Warehousing Requirements ......................................................... 26
Media Gateway Cable Modem Warehousing ......................................................... 26
Media Gateway Video Warehousing ...................................................................... 29
Media Player Warehousing Process ................................................................................ 30
Process Overview .................................................................................................... 31
Preparing a New Device .......................................................................................... 31
Preparing a Technician-returned Device ................................................................ 31
Preparing a Subscriber-returned Device................................................................. 32
Media Player Warehousing Requirements ............................................................. 32
USB Flash Drive Setup ............................................................................................. 32
Media Player Warehousing ..................................................................................... 32
MS4000 Media Streamer Warehousing Process .................................................... 36
3. Installing Whole Home Solution Devices ................................................................ 39
MG5xxx Installation ......................................................................................................... 39
DCX3635 Installation ....................................................................................................... 40
DCX3635 Installation Tips ....................................................................................... 40
Installation Overview ....................................................................................................... 41
About the Installation Dashboard ................................................................................... 41
Installation Dashboard Options .............................................................................. 42
Finishing Video Installation.............................................................................................. 43
4. Installing the MS4000 Media Streamer .................................................................. 43
Installation Overview .............................................................................................. 43
Verifying MS4000 Media Streamer Status.............................................................. 43
LED Sequences ā Factory-default State .................................................................. 44
5. ARRIS Contacts ...................................................................................................... 45