TD 92679EN
22 November 2013 / Ver. G
Installation Guide
Elise3
34
8. Troubleshooting
8.1 Troubleshooting from Boot Mode
Via the Troubleshoot button in the Boot Mode GUI, you get access to the product’s web
interface (no applications are running) and will be able to see logs and other information.
When troubleshooting, it is always a good idea to examine the log files, since they provide
additional information that may prove useful. When reporting an error to your supplier,
always include the appropriate log file.
1 Enter Boot Mode, see 5.1 Set Elise3 in Boot Mode on page 27.
2 Click the “Troubleshoot” button.
3 Click “OK” in the Troubleshoot dialog window.
The system will restart in troubleshoot mode within approximately 5 minutes. The browser
refreshes to the application's GUI automatically.
4 Access the product’s Configuration page.
5 Select Other Settings > Advanced Configuration. You will now be able to perform
troubleshoot actions and view system information, logs etc.
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