Service manual WM70
39
Fault indications WM70.1
Error messages on the display Cause Action
F10 – Overflow
Too much water in the machine. Service action:
- Check the machine's level system, inlet valve and drainage
pump.
- Check for any leaks.
The drainage pump is running but
the machine is empty.
Service action:
- The overflow cut-out at the bottom of the machine has
been activated (some models only).
- Check for leaks.
F11 - Water outlet fault
The drainage pump has been
running for 3 minutes. Water
remains in the machine.
The wash cycle has been
interrupted and the programme
reset.
Information to customer:
- Check that no objects are stuck in the drainage hose outlet.
- Check that the drainage pump is not blocked by foreign
objects.
- Check that there are no kinks in the drainage hose.
Service action:
- If the pump only runs for a short while (approximately 20
seconds), this indicates a fault in the level system. Check the
level sensor and hoses.
- Check wiring and voltage to the pump. If necessary,
replace the pump and/or control unit. After implementing
corrective action, run the Drain programme or press the
Key (door opening) button to empty the machine.
F12 – Water inlet fault
If the correct water level is not
achieved within 5 minutes the
wash cycle will be interrupted.
Information to customer:
- Check that the tap on the water pipe is open.
Service action:
- Check that the filter in the machine's water intake is not
blocked.
- Check the inlet valve. If necessary, replace the valve.
- Check voltage to the inlet valve. If there is no voltage, this
could be due to a fault in the level system, wiring or control
unit.
- Unbalance detection
After 10 failed attempets to
spin the load the machine has
stoped to spin beacuse of to high
umbalance.
Information to customer:
- Small loads with heavy items can cause this problem when
these articles are difficult to redistribute.