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If the telephone is not responding normally, try
resetting the phone. Do the following in the order
listed:
Disconnect the power to the telephone base.
Disconnect the spare battery (if the set has
one).
Wait a few minutes before connecting power to
the telephone base.
Re-install the spare battery (if the set has one).
Wait for the telephone to synchronize its
connection. This might take up to one minute.
1.
2.
3.
4.
5.
Common cures for
electronic equipment:
Make sure your remote access code is correct
(see the installation guide for more details).
If you access the extension mailbox through
a single page call, make sure the extension
number of the extension mailbox telephone is
entered correctly.
The extension mailbox is in use, or the two
intercom paths are in use. Wait for a few
minutes, then try again.
There might be interference on the telephone
line you are using. Press the dial pad keys firmly
when dialing.
•
•
•
•
The answering system
does not respond
to internal access
commands.
Appendix J
Troubleshooting
Check the central (general) mailbox(es) for the
messages.
Check Line Group setting (see page 43 of the
installation guide for directions).
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•
Some messages for
specific extensions were
not recorded.
My phone beeps for no
reason.
If someone is trying to assign your phone’s
extension number to another phone, your
phone sounds a warning beep, and displays IS
ALREADY USED.
•