Appendix 
136
Troubleshooting
I cannot dial out.
 Try all the suggestions, as mentioned above.
 Make sure you have a dial tone before dialing. The cordless 
and produce a dial tone. This is normal. Wait an extra second 
before dialing.
 Eliminate any background noise. Noise from a television, radio or 
other appliances may cause the phone to not dial out properly. If 
cordless handset before dialing, or dialing from another room 
with less background noise.
 If other phones in your home are having the same problem, 
contact your telephone service provider (charges may apply).
My cordless handset isn’t performing normally.
 Make sure you plug the power cord securely into the telephone 
outlet without a wall switch.
 Move the cordless handset closer to the telephone base. You 
may have moved out of range.
 Reset the telephone base. Unplug the electrical power. Wait for 
15 seconds, then plug it back in. Allow up to one minute for the 
cordless handset and telephone base to reset.
 Other electronic products such as HAM radios and other DECT 
phones, can cause interference with your cordless phone. Try 
installing your phone as far away as possible from these types of 
electronic devices.
Out of range OR No pwr at base appears on my cordless 
handset.
 Ensure you plug the telephone base in properly and the power  
is on.
 Place the cordless handset in the telephone base for one minute 
to allow the cordless handset and base to synchronize.
 Move the cordless handset closer to the telephone base. You 
may have moved out of range.