Appendix 
Troubleshooting
I experience poor sound quality when using the handset 
speakerphone. 
 For increased sound quality while using the handset 
pad facing up.
I hear other calls while using my phone.
 Disconnect the telephone base from the telephone jack, and 
telephone service provider.
My cordless handset does not ring when I receive a call.
 Ringer volume on 
page 16 in this user’s manual. 
 Make sure you plug in the telephone line cord securely into the 
telephone base and the telephone jack. Make sure you plug in the 
power cord securely.
 The cordless handset may be too far from the telephone base.
 Charge the battery in the cordless handset for at least ten hours. 
For optimum daily performance, return the cordless handset to 
the telephone base or charger when not in use.
 You may have too many extension phones on your telephone 
line to allow all of them to ring simultaneously. Try unplugging 
some of the other phones.
 
range. Try moving the telephone base to another location, 
preferably to a higher location.
 If other phones in your home are having the same problem, 
contact your telephone service provider (charges may apply).
 Test a working phone at the phone jack. If another phone has 
the same problem, contact your telephone service provider 
(charges may apply).
 Other electronic products can cause interference with your 
cordless phone. Try installing your phone as far away as possible 
from electronic devices such as television sets, VCRs, or other 
cordless telephones.
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