Appendix
141
My caller ID isn’t working.
Caller ID is a subscription service. You must subscribe to this
service from your telephone service provider for this feature to
work on your phone.
The caller may be calling from an area that supports caller ID.
Both your and your caller’s telephone service providers must use
caller ID compatible equipment.
If you subscribe to high-speed Internet service (DSL - digital
subscriber line) through your telephone line, you must install a
problems resulting from DSL interference. Please contact your
System does not receive caller ID when on a call.
Make sure you subscribe to caller ID with call waiting features
from your telephone service provider. Caller ID features works
service, and if both telephone service providers use compatible
equipment.
System screens all my incoming calls.
Smart call blocker is set to on by default. If your directory,
allow list, block list, and star name list are empty, all calls will
incoming calls and asks callers to announce their names or
press the pound key (#). We recommend that you set up your
directory, allow list, block list, and star name list before using
your telephone with the Smart call blocker feature. See Block
list on page 75, Allow list on page 80, and Star name list
on page 85.
Set Smart call blocker on/o
on page 72.
Troubleshooting
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