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3 Interactive Voice Response
Interactive Voice Menu
Step 1. Pick up the phone and dial “****” to start IVR.
Step 2. Choose your desired options as dictated by the attendant with designated numbers 1-9.
Step 3. If prompted to "Please enter password,” input your password followed by the “#” key.
The password in IVR is the same as the WEB login password ‒ user can enter the password directly with the phone
keypad.
For example: If WEB login password is “@dmin123,” the password, “@dmin123” is translated to “03646123.” The
attendant will respond “operation successful” if password is correct.
Step 4. Choose your desired function as dictated by the attendant with designated numbers 1-9.
Dial the “*” key at any time to return to the main menu.
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