AT&T Partner Series - Combination Extension Problem: Phone or Device Does Not Ring Properly; PARTNER Phone Does Not Work When Standard Phone Lifts Handset; Standard Phone Rings after Intercom Call with no One at Other End

Standard Phone Rings After Intercom Call with No One at Other End
Possible Cause Do This If... Then:
Automatic Line If one of the phones is a
The problem is not solved, Call 1 800 628-2888
Selection is set standard telephone, set its
incorrectly.
extension’s Automatic Line
Selection to "Intercom
first." See p. 3-3.
Combination Extension Problem: Phone or Device Does Not Ring Properly
Possible Cause Do This
If...
Then:
1. Extension over-
Check to see that the total
The ringer functions prop- Problem is with optional
loaded by more Ringer Equivalence
erly, device. System is okay.
ringers than it can Numbers (REN) does not
handle. exceed 2. (For details,
see p. 1-3.) If it does
Trouble still appears,
Go to Possible Cause 2.
exceed 2, unplug the extra
device.
2. Optional device Remove the optional dev- The ringer functions prop- Problem is solved.
(fax, answering
ice from the extension. erly,
machine, etc.) is
Trouble still appears,
Problem is with 206
faulty.
module.
Call 1 800 628-2888.
PARTNER Phone Does Not Work When Standard Phone Lifts Handset
This problem relates to combination extensions that have a PARTNER phone and a standard phone.
Possible Cause Do This If... Then:
Wrong cord and First, unplug the bridging
The PARTNER phone Either the cord or the
wrong bridging
adapter from the wall jack. works properly, adapter must be replaced.
adapter used to con-
Then, unplug the
Call 1 800 628-2888 for
nect standard phone.
PARTNER phone from the
details.
adapter and plug it into
the wall jack.
Troubleshooting
7-7