400HD Series IP Phones for Teams
Version 2.3.410 36 Document #: LTRT-08641
3.2.1.1.2 Device
Here are the device limitations that have been resolved in Version 1.19.642.
Table 3-6: Resolved Device Limitations in Version 1.19.642
Incident Description
IPPAN-8248
When performing Call Transfer, the transfer ringing tone includes an annoying noise.
IPPAN-11586 On some occasions, phone upgrade from Device Manager fails, mistakenly
specifying it’s attempting to upgrade to the exact version (304 return code - same
ETAG).
IPPAN-10533 The user cannot click on the Settings screen’s ‘Back’ softkey after signing out from
the device.
IPPAN-11404 On some occasions, when the phone is located behind a Proxy, it cannot upgrade
from Microsoft Teams admin center (TAC).
IPPAN-11129 The phone certificate is generated with "Issued to" = placeholder instead of model
name.
IPPAN-11139
[C435HD] The analog headset port (RJ9) does not function after the phone is
rebooted.
IPPAN-5810
[C455HD with Expansion Module] Occasionally, the sidecar displays very large fonts
and a yellow screen for a very short period and then it automatically corrects itself.
3.2.1.2 Known Limitations in Version 1.19.642
3.2.1.2.1 Teams Application
Here are the known Teams application limitations in Version 1.19.642.
Table 3-7: Known Teams Application Limitations in Version 1.19.642
Incident Description
IPPAN-2270,
IPPAN-4548
[RXV80, C450HD] The device sometimes displays ‘Poor internet connection’ in the
main screen for a few seconds and then disappears.
IPPAN-2566 A muted phone that receives another incoming call and rejects it results in a
non-voluntary unmute of the original call.
IPPAN-5082 When using right-to-left languages (Hebrew, for example), the soft dial pad and
displayed dial string are reverted.
IPPAN-2476 [C470HD] The phone displays an irrelevant ‘Meeting’ string when a parked call is
picked up.
IPPAN-2510 An incorrect date format is displayed when the current language is Simple Chinese.
- [Better Together] Peer-to-Peer (direct) calls are still not supported.
- [Better Together] Pairing the phone with the PC client might in some cases fail.
Quitting the PC client and restarting it may solve the issue.