400HD Series IP Phones for Teams
Version 2.3.410 54 Document #: LTRT-08641
3.4.2 Resolved Limitations in Version 1.19.516
3.4.2.1 Teams Application
Here are the Teams application limitations that have been resolved in Version 1.19.516.
Table 3-13: Resolved Teams Application Limitations in Version 1.19.516
Incident Description
IPPAN-7325 On rare occasions, when ending a call, the phone does not go back to idle
(showing an incoming call). This may occur in some ‘Call and regret’ or ‘Call reject’
scenarios.
3.4.2.2 Device
Here are the device limitations that have been resolved in Version 1.19.516.
Table 3-14: Resolved Device Limitations in Version 1.19.516
Incident Description
IPPAN-9561 [C455HD + Expansion Module] On rare occasions, the sidecar screen stops
functioning and shuts down, requiring the user to boot the device.
IPPAN-9450 [C470HD] The minimum volume level is too high.
IPPAN-9607 Administrator debugging > Restart Teams app doesn't work.
IPPAN-9239 [C455HD] When using the Wi-Fi interface, the device on rare occasions may
malfunction.
IPPAN-9551 [C470HD] The home key mistakenly flashes in a red color due to a certificate failure
issue when working with AudioCodes’ Device Manager.
IPPAN-9545
[C455HD, C470HD, C435HD] On rare occasions, the device might freeze and
require a reboot to recover.
IPPAN-9326 Firmware upgrade via Microsoft TAC can sometimes be very slow and on some
occasions, the TAC incorrectly reports
‘Firmware update failure’. This happens when
the TAC directs the phone to Microsoft Blob and not to Azure Content Delivery
Network (CDN).
IPPAN-9111 [C455HD] After a call is ended, the digits that will be pressed might on some
occasions get 'cut-off' if they are pressed rapidly.
IPPAN-9165 The phone’s dial tone switches from the handset to the speaker when quickly
pressing and releasing the hook-switch button.
IPPAN-9120 [C455HD with USB headset] When connecting a USB headset before booting the
phone, the handset doesn’t function.
IPPAN-9191 [C470HD] On some occasions, the phone’s screen goes black; the phone is fully
functional but without the capability to view the screen.
IPPAN-9872
Using DHCP Option 160, parameter 'dhcp/provision_url' can be set to a value of up
to 91 characters. This might create an issue with connecting to Live Cloud via DHCP
Option 160 as it sometimes requires a long URL name.
IPPAN-9440 When rebooting the phone, the ring volume of the first incoming call is very low.
From the second call on, it is normal.