AudioCodes C470HD - Restoring the Phone to Default Settings; Performing a Hard Restore; Performing a Soft Restore

400HD Series IP Phones for Teams
Version 2.3.410 46 Document #: LTRT-08641
3.3.3 Known Limitations in Version 1.19.584
3.3.3.1 Teams Application
Here are the known Teams application limitations in Version 1.19.584.
Table 3-11: Known Teams Application Limitations in Version 1.19.584
Incident Description
IPPAN-2270,
IPPAN-4548
[RXV80, C450HD] The device sometimes displays ‘Poor internet connection’ in the
main screen for a few seconds and then disappears.
IPPAN-2566 A muted phone that receives another incoming call and rejects it results in a
non-voluntary unmute of the original call.
IPPAN-5082
When using right-to-left languages (Hebrew, for example), the soft dial pad and
displayed dial string are reverted.
IPPAN-2476
[C470HD] The phone displays an irrelevant ‘Meeting’ string when a parked call is
picked up.
IPPAN-2510 An incorrect date format is displayed when the current language is Simple Chinese.
- [Better Together] Peer-to-Peer (direct) calls are still not supported.
-
[Better Together] Pairing the phone with the PC client might in some cases fail.
Quitting the PC client and restarting it may solve the issue.
-
[Better Together] Though users can join meetings from a phone or from the PC
client, it’s recommended to join from the phone. After joining, the phone is used as
the audio device and the PC client notifies ‘You’re in a meeting on another device’;
the user is then prompted to join the meeting on the PC client as well, for content
sharing.
The following figures show joining from a phone and from the PC client respectively:
-
[Better Together] When the phone is the PC client audio device, video cannot be
used on the PC client.
- In some cases, signing in as user B after the device was used by user A does not
proceed flawlessly. Restore to default is consequently recommended after signing
out.