400HD Series IP Phones for Teams
Version 2.3.410 72 Document #: LTRT-08641
3.6.3 Known Limitations in Version 1.19.341
3.6.3.1 Teams Application
Here are the known Teams application limitations in Version 1.19.
Table 3-23: Known Teams Application Limitations in Version 1.19
Incident Description
IPPAN-4465 On some occasions, the sign-out action cannot be completed smoothly and requires
a hard reboot of the phone.
IPPAN-3752 [C450HD, Call Queue] The second agent is not notified when a call is received by
the first agent (this is an Android OS 7 issue).
IPPAN-2270,
IPPAN-4548
[RXV80, C450HD] The device sometimes displays ‘Poor internet connection’ in the
main screen for a few seconds and then disappears.
IPPAN-2566
A muted phone that receives another incoming call and rejects it results in a
non-voluntary unmute of the original call.
- When using right to left languages (Hebrew, for example) the soft dial pad and
presented dial string are reverted.
IPPAN-2476 [C470HD] The phone displays an irrelevant ‘Meeting’ string when a parked call is
picked up.
IPPAN-2510 An incorrect date format is displayed when the current language is Simple Chinese.
- [Better Together] Peer-to-Peer (direct) calls are still not supported.
- [Better Together] Pairing the phone with the PC client might in some cases fail.
Quitting the PC client and restarting it may solve the issue.
- [Better Together] Though users can join meetings from a phone or from the PC
client, it’s recommended to join from the phone. After joining, the phone is used as
the audio device and the PC client notifies ‘You’re in a meeting on another device’;
the user is then prompted to join the meeting on the PC client as well, for content
sharing.
The following figures show joining from a phone and from the PC client respectively:
- [Better Together] When the phone is the PC client audio device, video cannot be
used on the PC client.
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