AudioCodes C470HD - Managing Calls

Release Notes 3. Previous Releases
Version 2.3.410 83 400HD Series IP Phones for Teams
3.8 Version 1.17.686
Note: Version 1.17.686 includes Microsoft Teams Version 2022022305/0223.
3.8.1 What’s New in Version 1.17.686
Features related to Microsoft Teams
 None. Microsoft Teams Version 2022022305/0223
was already part of the previous
GA.
Features related to AudioCodes devices
 ‘Collect Logs’ action by AudioCodes Device Manager was expanded and now
includes additional logs.
The .zip file includes the following files:
• Android BugReport
• AdminAgentLogs.zip - includes logcat collected by the OVOC/Device Manager.
• blog files (media logs)
♦ Skylib-XXX.blog
♦ app_process32.XXX.blog
• config.cfg & status.cfg – Device configuration and status
• ac_config.xml and ac_status.xml – Device configuration and status for internal
use.
• Dmesg - diagnostic messages command useful for debugging hardware or OS
related issues.
• SessionID_For_Company_Portal_Logs.txt (this is the CP SSDI, not the logs; the
logs are sent to the OVOC / Device Manager server).
 Upgrade to Android 9 security patch level dated April 5, 2021. Applies to the
C448HD and C450HD models.
• On most C450HD / C448HD devices, the upgrade is performed with no further
actions required by the user or the network administrator. For exceptions, see the
bullets following.
• Upgrade to 1.17 on C450HD / C448HD can be performed only if the device was
upgraded to 1.14 before.
• Upgrade from 1.14 to 1.17 can be performed through Microsoft TAC or through
AudioCodes Device Manager.
• Customers upgrading from 1.8 / 1.10 must take these steps:
1. Upgrade to 1.14. Since direct upgrade to 1.17 is not possible, the customer
must first upgrade to 1.14 and then to 1.17.
2. Customers with 1.8 / 1.10 cannot use the TAC to upgrade to 1.17. An upgrade
can be performed using AudioCodes Device Manager or AudioCodes Teams
IP Phone Tool. Contact AudioCodes support for further assistance.
• With C450HD 2G-RAM devices (TEAMS-C450HD-DBW), a restore to default will
automatically occur and must be followed with a sign-in by the users (per device);
the device will become non-encrypted, similar to the C450HD non-DBW and the
C448HD that were non-encrypted in previous versions.