400HD Series IP Phones for Teams
Version 2.3.410 82 Document #: LTRT-08641
Incident Description
IPPAN-6089 [Call queue] When Agent-1 answers an incoming call, Agent-2 should pop up a
message that the call is answered by Agent-1; it doesn’t.
IPPAN-7402 [USB headset] If the phone is booted while a USB headset is connected, the
handset cannot be used. Workaround: Boot up the phone and only then plug in the
USB headset.
Using the device with Microsoft U4 app (from 20220907)
IPPAN-7431 Disconnecting an emergency call (933 or 911) using the softkey ‘End Call’, the
‘Speaker’ LED stays lit and you need to press the speaker key once to bring the
device to idle.
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