400HD Series IP Phones for Teams
Version 2.3.410 70 Document #: LTRT-08641
• New support for device certificates to be provisioned in .pfx format
(combining .crt and key) (see also here
).
3.6.2 Resolved Limitations in Version 1.19.341
3.6.2.1 Teams Application
Here are the Teams application limitations that have been resolved in Version 1.19.
Table 3-21: Resolved Teams Application Limitations in Version 1.19
Incident Description
IPPAN-6739 Occasionally, when it’s necessary to re-
authenticate towards the device (e.g., due to
MFA, or user password change) and the device stays for a while without re-
authenticating towards it, it may enter an endless loop and the app may crash
resulting in the u
ser not able get a new refresh code. On some occasions, the phone
may even display the recovery screen.
Workaround: Try to repeatedly press the back key and sign in on the device or
restore the device to its default settings.
3.6.2.2 Device
Here are the device limitations that have been resolved in Version 1.19.
Table 3-22: Resolved Device Limitations in Version 1.19
Incident Description
IPPAN-6398 [C450HD/C448HD] An application storage leak may prevent the firmware upgrade
process. If this occurs when trying to update version 1.14 to 1.17, contact
AudioCodes support for assistance.
IPPAN-7281
[C435HD] Occasionally, after a restore to default (or first boot out of the box), the
device loads the Teams application before the user selects the chosen language.
IPPAN-7176 The phone includes an incorrect ‘Switch To Zoom’ option. (This is not supported in
version 1.17; it will be supported from version 1.18, for C470HD only).
IPPAN-7336 The user is not able to access the Company Portal permission screen after a
Restore Defaults and while trying to sign into the device. This is due to missing
Application Admin privileges.
IPPAN-6615
[C450HD] When switching the phone from Skype for Business to Teams, the 802.1x
certificate is not copied to the Teams partition.
IPPAN-6528 Provisioned CAs are not used when ‘Use system certificates’ is chosen.
IPPAN-7300 Language & Input > Voice input key does not work when the toggle button is
enabled.
IPPAN-7176 A ‘Switch to Zoom’ option appears for models that do not support the Zoom phone
appliance.
IPPAN-7179 The ‘Page soft key back button’ option is not present in the ‘Pico TTS page’ settings.
IPPAN-6134 The ‘back’ arrow is missing in Japanese IME keyboard settings.
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