Clou Pellet / Clou Compact Pellet User instruction 8 English
3 Starting up the pellet stove
Initial commissioning
An authorised Austroflamm service engineer will accompany you during the initial commissioning of
your pellet stove. He will show you how to operate the appliance correctly and explain its functions. He
will also inform you of the options for your stove - e.g.: optional WLAN-BOX, wireless SmartSpot for
controlling the desired room temperature.
The following settings are implemented during the initial commissioning.
3.1.1 Setting the date and time
The date and time are set by the service engineer using a technical display or via the optional WLAN-
BOX using the Austroflamm PelletControl app. It is important to enter the current date and time. They
are essential for ensuring that stored HEATING TIMES function correctly and that the control unit rec-
ords the time of any malfunctions that occur in a log. In this way, the cause of the problem can be
found and rectified quickly.
3.1.2 Setting the fuel quality
The quality of the pellets is regulated by a European standard. The standard states that 1 kg of pellets
has a heat output of at least 4.6 kWh to approx. 5.3 kWh. This wide range of heat output sometimes
makes it necessary to adjust your pellet stove to the pellet quality you are using.
The service engineer will do this using a technical display or via the optional WLAN-BOX using the
Austroflamm PelletControl app.
INFORMATION:
Fuel quality "1" represents the highest possible quality. Fuel quality "3" is the poorest quality. Your
stove is set to fuel quality "2" ex works.
3.1.3 Statistics function
The statistics function is activated in the control unit of your stove by entering the current time and
date. If required, the statistics function provides you with all data regarding consumption, the operat-
ing period, the heat output requested and the room temperature reached when the stove is in opera-
tion.
This data is displayed for the current day of operation, the previous day, the current week, the last
month, the last 3 months, the last 6 months, the last year and from the date of initial commissioning.
To retrieve this data, the optional WLAN-BOX in conjunction with the free Austroflamm PelletControl
app or a technical display is required.
3.1.4 Timer function (heating times)
This function can be set by the service engineer with a technical display or via the optional WLAN-BOX
in conjunction with the Austroflamm PelletControl app. A maximum of 6 heating times per week and 3
heating times per day can be set and saved.
Your pellet stove is a model with a burn pot that is closed at the bottom. It therefore does not have a
riddling grate. For this reason, we recommend that you only use the timer function to a limited extent:
e.g. 1 timer / day.
Please remember that as soon as the bottom of the burn pot is covered with combustion residue
above the height of the ignition hole, the automatic ignition will no longer work. If you wish to start
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