Clou Pellet / Clou Compact Pellet User instruction 4 English
1 Important information for the stove operator
• The information in this manual is of a general nature. National and European standards, local and
building regulations, and fire safety provisions must be observed.
• The initial commissioning of the appliance must be carried out by an authorised Austroflamm ser-
vice partner or by Austroflamm Service GmbH & Co.KG.
• Please read this manual carefully before installing, operating, and working on the pellet stove.
Keep the manual in a safe place and ensure that it is available at all times.
• Compliance with the regulations contained in this manual guarantees safety for both individuals
and equipment, and economical operation and a long service life of the pellet stove. The stove has
been designed according to EN 14785 and EN13240 standards.
• It is forbidden to modify any components or replace them with parts that are not original. If non-
original components are spare parts are used, all warranty claims immediately become null and
void and the operating licence expires.
• Before carrying out any work on the pellet stove, the power supply to the stove must be discon-
nected.
• All diagrams and drawings supplied with the appliance are for explanatory purposes only. The
manufacturer pursues a policy of continuous improvement and is entitled to undertake updates
and modifications to the respective pellet stove model without prior notice.
• All dimensions contained in this manual are indicated in mm.
• CAUTION: The initial commissioning of the appliance must be carried out by authorised Austro-
flamm service partners.
• Your heating appliance is not suitable for use as a ladder or stand.
• Please note that the surfaces of the stove heat up considerably during operation. Therefore, always
use the protective glove to control the stove when it is in use. Make children aware of the dangers
and keep them away from the stove when it is in operation.
• No waste (of any kind) or residues may be burnt in the stove. Only pellets of ENPlus quality (see
section on fuel) may be burned.
• It is forbidden to place non-heat-resistant objects on or near the appliance.
• Do not place any laundry on the stove to dry. Clothes horses or similar objects must also be placed
at a sufficient distance from the stove. Fire hazard!
• While your heating appliance is in operation, the use of highly flammable or explosive materials in
the same or adjacent rooms is forbidden.
• It must be ensured that there is a sufficient supply of combustion air and that the flue gases are dis-
charged safely. Therefore, always check that the chimney is not clogged in the event of poor flue
gas discharge and after a longer period of inactivity.
• In the transitional period, i.e. when outdoor temperatures are higher, there may be malfunctions in
the chimney draught. The heating gases are then unable to escape fully through the chimney. If
this occurs, switch off the stove. (WARNING: The power supply to the stove must not be inter-
rupted.) The convection grilles of your pellet stove must never be closed.
• Ventilation systems that are operated together with the appliance in the same room or group of
rooms can cause problems.
• The stove must be cleaned and serviced regularly (see section on cleaning and maintenance).
• Repairs to your stove may only be carried out by qualified personnel trained by the manufacturer.
• Wear and tear parts must be replaced as necessary. Request an authorised Austroflamm SERVICE
ENGINEER to inspect the electrical and electronic components for damage or wear as part of the
ANNUAL SERVICE.
• Safety devices must not be bypassed.
• If the incorrect fuel is used, or if the fuel is too damp, the chimney may catch fire due to deposits in
the chimney. Should this happen, close all air openings on the appliance immediately and inform
the fire brigade. After the fire has died out, arrange for a specialist to inspect the chimney for any
cracks or leaks.
• In many countries, pellet stoves are only suitable for single occupancy of the chimney. Germany
allows multiple occupancy under certain conditions. Your local chimney sweep will be able to ad-
vise you.
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