C2 Series User Manual Rev. 1.9
77
Warranty Conditions
Only the manufacturer can recognize the conditions of warranty. Should other parties than the
manufacturer be responsible for the malfunctioning, we consider the right of warranty as void. This
is the case if the unit is modified electrically or mechanically, particularly in its wiring/soldering, or if
the unit is used for purposes not intended by the manufacturer, or if the unit's external wiring is
faulty, or if the unit is used under conditions outside those stated in its manual.
Warranty Period
2-year warranty for C2 series sold inside of the European Union (EU)
1-year warranty for all C2 series sold outside of the European Union (EU)
Extended Warranty
The warranty period can be extend to maximum 36 months.
Return Policy
Before returning a sensor for repair (warranty or non-warranty) to AT – Automation Technology
GmbH a Return Material Authorization (RMA) number have provided by AT. Please get in contact
with the AT support to receive a RMA.
Ship the sensor carefully packed in its original shipping box or an equivalent box back to our
destination in Germany, 23843 Bad Oldesloe, Hermann-Bössow-Straße 6-8.
If the camera was purchased over a distributor, please get in contact with them to start the RMA
process.
To Next Page
Loading...
