Avaya 3902 - While on an Active Call; Place a Call on Hold; Transfer a Call (Avaya 3902 Digital Deskphone)

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While on an active call
While on an active call
This section describes features that you can use while on an active call.
Place a call on Hold
Use the Hold feature when you are talking with one party and a second call
comes in on a second line. You can answer the second call and retain the original
call by putting it on Hold.
To place a call on Hold:
/
Press the Hold Key.
The LCD indicator flashes beside the
line on hold.
Note 1: If the Automatic Hold feature is
configured for your Meridian 1, the active
call is automatically put on hold when you
answer the second call.
Note 2: On the Meridian SL-100
Automatic Hold is the default feature.
Note 3: The caller hears music while on
hold, if the Music on Hold feature is
configured for your system.
To retrieve a call on hold:
Press the Line (DN) Key beside the
flashing LCD indicator.
Transfer a call (Avaya 3902 Digital Deskphone)
Use the Transfer feature to redirect a call to a third party.
To use the Transfer feature:
/
1. Press the Transfer Key.
The other party is on hold and you
receive dial tone. The LED indicator
light flashes steadily.
2. Dial the number of the telephone
where the call is to be transferred.
Hold
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Transfer