Avaya 3902 - Trace a Malicious Call

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While on an active call
Trace a Malicious call
Malicious Call Trace provides a way for you to trace nuisance calls. The feature is
available for both internal and external calls. When the key is pressed, your
Directory Number and the telephone number of the caller are recorded for access
by your network administrator.
To use Call Trace while you are on a
call:
Press the Call Trace Key.
Note: On the Meridian SL-100, press the
MalcsHold (Malicious Call Hold) Key.
To use Call Trace if you do not have a
Call Trace Key:
or
1. Press the Transfer Key or the
Conference Key.
Note: On the Meridian SL-100, press only
the Transfer Key.
2. Dial the Malicious Call Trace FFC
(Avaya Meridian 1) or the Malicious
Call Hold FAC (Meridian SL-100).
Note: After dialing the Malicious Call
Trace FFC or the Malicious Call Hold FAC,
you are automatically reconnected to the
calling party.
CallTrace
Trans Conf
p