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Avaya 9641GS - Answering a Call on a Bridged Line; Joining a Call on a Bridged Line; Picking up a Call to Another Extension

Avaya 9641GS
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Answering a call on a bridged line
About this task
Answering a call on a bridged line is the same as answering the call on a primary line. For multiple
call appearance alerting, the phone highlights the call appearance with the most recent incoming
call.
Procedure
1. Tap the bridged call that you want to answer.
The ringing line is selected automatically. If you are on another call when a call comes in to
a bridged line, you have to select the ringing line.
2. Tap Answer.
Joining a call on a bridged line
About this task
Use this task to join an existing call on a bridged line.
Before you begin
Ensure that the feature is activated by the administrator.
Procedure
1. Tap the call appearance of the bridged call in progress that you want to join.
2. Tap the Bridge softkey or OK.
Picking up a call to another extension
About this task
When your administrator has set up this feature, you can answer a call ringing at another
extension without having to be a member of a Pickup group.
Procedure
1. Scroll right from the Phone screen to gain access to the Features screen.
2. If necessary, scroll down to Directed Call Pickup and touch OK.
3. Answer the call using the extension number and then press Enter or OK.
Answering a call on a bridged line
October 2019 Using Avaya 9621G/9641G/9641GS IP Deskphones SIP 49
Comments on this document? infodev@avaya.com

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