Error messages
E5 Disconnect then reconnect the power supply.
E10 Battery failure - replace the batteries (do not use NiCad batteries).
E11 Power supply voltage too high. Make sure the correct power supply is being
used (see page 28).
E15 Disconnect then reconnect the power supply.
E19 Software download tool error. Try downloading the application again.
E20 Disconnect then reconnect the power supply, if the error reappears, you will
need to replace the load cell (see page 28).
E21 This could be caused by excessive vibration or an incorrect service
calibration. Either adjust the filters (see page 11), or re-calibrate the scale
(see page 20).
E30 Management/service mode not exited correctly. Re-enter service mode, select
the value to be changed, change the value and go to the next branch or
sub-branch to accept the change.
E35 An invalid configuration for the scale has been given in branch 5, re-enter the
configurations (see page 10).
E 36 An invalid capacity for the scale has been given in branch 5. Re-enter the
configurations (see page 10).
E40* The weight used for user-calibration is unsteady, re-calibrate the scale.
E41* An incorrect weight is being used for user-calibration, use the correct weights
E42* User calibration is not available for this scale.
E100 Invalid PLU contents, re-program the PLU.
E101 Transaction failed.
E102 PLU write failed. The PLU has been protected in management mode.
E103 Tare failed, re-program the tare.
E110*The counting piece-weight is greater than 10% of the capacity of the scale.
E151 A change to the configuration has failed, reprogram the configuration.
E152 User does not have access to this item (in management mode).
* These errors should not occur for retail scales.
Service Instructions 5
Error messages
Temporary
error
Weight
unsteady
Balance failed Under range Over range
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