Troubleshooting 4-1
TROUBLESHOOTING
This chapter helps you correct some problems that may occur.
Problem Action
The keyboard display
is blank.
Make sure the printer is on and the
keyboard cable is securely attached to
the printer. If the keyboard was
attached while the printer was on, turn
OFF the printer and then turn it back
ON.
You tried to skip a
required field.
This field requires data before
continuing to the next field. Enter data
and press ENTER.
Letters are not in the
expected case.
Make sure the caps lock is not on.
Label data does not
print as expected.
Certain fields require only numeric
data. Make sure you enter the correct
data.
4
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