AVTECH Software Inc. 27
Room Alert 26W Advanced Topics
capable of performing a rmware recovery in the event that this occurs. To begin the rmware recovery
process, please complete the following steps:
Install the AVTECH Device Discovery Utility on a computer with a single Ethernet adapter.
Download the most current version of the Room Alert 26W Firmware Update le from the
‘Downloads’ section of the AVTECH.com website.
Connect the Room Alert 26W unit to this computer using a cross-over Ethernet cable and power
on the Room Alert 26W unit.
Assign a static IP address to the computer being used and close or disable all software rewalls,
anti-virus application and/or pop-up blockers.
Open the AVTECH Device Discovery Utility and press the reset button (the button next to power
port on back of the Room Alert 26W unit).
A dialog will load explaining that a unit is requesting rmware recovery. Click ‘Ok’ and enter the
MAC address printed on the label on the underside of the Room Alert 26W unit.
Follow the instructions that load to complete the rmware recovery process.
NOTE: If the Room Alert 26W unit is found to be in need of a rmware recovery, please notify AVTECH Support by Live
Chat or email for a quick consultation. This may save you valuable time and effort or help you to determine what caused the
situation so that it can be avoided in the future.
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