AXIS P1346 Network Camera
System Options
• the default router
• the subnet mask
•thesystemtime
• the IEEE 802.1X settings
• the focus position
Click Default to reset all settings, including the IP address, to the factory default values. This button should be used w ith caution. The
Axis product can also be reset to factory d efault using the contro l button, see Reset to factory default settings, on page 50.
To identify the p roduct or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours.
This can be useful for identifying the product among other products installed in the same location.
For information about firmware upgrade, see Upgrading the firmware, on page 51.
Support
Support Overview
The System Options > Support > Support Overview page provides information on troubleshooting and contact information,
should you require technical assistance.
See also Troubleshooting, on page 51.
System Overview
To get an overview of the Axis product’s status a nd settings, go to System Options > Support > System Overview. Information that
can be found here includes firmware version, IP address, network and securi
ty settings, event settings, image settings and recent log
items. Many of the captions are links to the proper Setup page.
Logs & Reports
The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If
contacting Axis Support, please provide a v
alid Server Report with y our query.
System Log - Provides information abo
ut sys t em ev ents .
Access Log - Lists all faile d att
empts to access the product. The Access Log can also be configured to l ist all connections to the
product (see below).
Server Report - Prov ides information about the product status in a pop-up window. The Access Log is automatically included
in the Server Report.
You can view or download the server report. Downloading the server report creates a .zip file that contains a complete server report
text file in UTF–8 format. Select the Include snapshot with default image settings option to include a snapshot of the product’s
Live View that also shows the settings specified under Video Stream>Image>Image Appearance. The server report .zip file should
always be included when contacting suppo rt.
Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or
when contacting Axis Support.
Connection List - Lists all clients that are currently acce ssing med ia streams.
Crash Report - Generates an archive with debugging information. The report takes several minutes to generate.
The log levels for the System Log and the Access Log a re set under System Options > Support > Logs & Reports > Configuration.
The Access Log can be configured to list a ll connections to the product (select Critical, Warnings & Info). If required, a different log
level can be used when sending emails.
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