AXIS P1347 Network Camera
Troubleshooting
Troubleshooting
Checking the firmware
Firmware is software tha t determin es the functionality of network devices. One of your first actions when troubleshooting a problem
should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The
current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
Upgrading the firmware
When you upgrade the product with the latest firmware fr om Axis website, the product receives the latest functionality available.
Always read the upgrade instructions and release notes available with ea c h new release, before upgrading the fi rmware.
To upgrade, follow these instructions:
1. Save the firmware file to your computer. The latest version of the firm ware is available free of charge from Axis website
at www.axis.com/techsup
2. Go to Setup > System Options > Maintenance in the products web pages.
3. Under Upgrade Server, click Browse and locate the file on your computer. C lick Upgrade.
After starting the upgrade process, always wait at least 5–10 minutes before restarting the product, even if you suspect the
upgrade has failed.
AXIS Camera Management can be used for multiple upgra des . See w w w.axis .com for more information.
Note
• Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.
•Preconfigured and customized settings are saved when the firmware is upgraded (providing the features are availa ble in
the new firmware) although this is not guaranteed by Axis Communications AB.
Emergency recov ery procedure
If pow
er or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status
indicator indicates a fa ile d upgrade. To recover the product, follow the steps below. T he serial number is found on the product’s label.
1. In UNIX/Linux, type the following f rom the command line:
51
To Next Page
Loading...
