Blackberry 9720 - Page 282

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• To encrypt your backup data, click Encrypt backup file.

• If you want to receive an email when an updated version of the BlackBerry Device Software is available, select the

Email me when new versions are available checkbox.

6. Click Install update.

Related information

About updating the BlackBerry Device Software,286

User Guide Applications

282

Main Page

Table of Contents3
Quick Help10
Getting Started: Your Smartphone10
- Remove the Battery Door11
- Insert the Sim Card11
- Insert the Battery12
- Mobile Hotspot Mode13
- Parental Controls13
- Home Screen Customization14
- About Blackberry ID15
- Application Icons18
- Instant Messaging19
- Personal Organizer20
- Sounds and Alerts21
- Home Screen Icons21
- Phone Icons23
- Calendar Icons23
- Camera Icons23
- Video Camera24
- Your Home Screen24
- Home Screen at a Glance24
- Change Themes26
- Set the Number of Icons that Appear on the Home Screen26
- Feature Availability27
- Find more Information28
Popular Topics29
Blackberry App World30
Popular Tips33
Audio and Video Files40
Common Troubleshooting41
- I Can't Send Messages42
- I Forget My Smartphone Password43
Tips and Shortcuts46
Tips: Doing Things Quickly46
Tips: Extending Battery Life47
Tips: Finding Apps48
Tips: Freeing Space for Your Music, Pictures, Videos, and Files48
Tips: Freeing Space to Optimize Your Smartphone's Performance49
Tips: Updating Your Software50
Tips: Keeping Your Information Safe51
Tips: Managing Indicators51
Shortcuts: Phone52
Shortcuts: Messages53
Shortcuts: Files and Attachments54
Shortcuts: Typing with the Physical Keyboard55
Shortcuts: Media56
Shortcuts: Browser57
Shortcuts: Search58
Shortcuts: Calendar59
Troubleshooting: Shortcuts60
Phone61
How To: Phone61
- Make a Call62
- Answer or End a Call62
- Answer a Second Call62
- Place a Call on Hold63
- Emergency Calls65
- Make an Emergency Call65
- Speed Dial67
- Start or Stop Forwarding Calls68
- Fixed Dialing and Smart Dialing69
- Turn on Fixed Dialing70
- Conference Calls71
- Make a Conference Call71
- Call Logs73
- Delete Call Logs73
- Multiple Phone Numbers74
- Phone Options75
- Turn off the Prompt that Appears before You Delete Items76
- Turn on Hearing Aid Mode77
- Voice Mail78
- Set up Your Voice Mail78
- Check Your Voice Mail79
Tips: Phone80
Personalize: Phone80
Troubleshooting: Phone84
- I Can't Check My Voice Mail85
- I Can't Make Calls Using a Voice Command87
- My Headset Makes Calls Instead of My Smartphone87
Voice Commands88
How To: Voice Commands88
- Available Voice Commands89
- Change the Language for Voice Commands89
Troubleshooting: Voice Commands90
Messages92
Getting Started: Messages Application92
How To: Messages Application93
- Show or Hide Messages from the Messages Application94
- View or Hide Call Logs in the Messages Application94
- Compose and Send an Email97
- Check Spelling98
- Save a Message98
- Attach a File to an Email99
- Viewing and Replying to Email100
- View Saved Messages100
- Delete a Message101
- Mark a Message as Read or Unread101
- Synchronizing Email105
- Google Mail108
- Text Messages110
- About Text Messages110
- Compose and Send a Text Message110
- Reply to or Forward a Text Message111
- Add an Appointment to Your Calendar from a Text Message111
- Cell Broadcasting112
- Pin Messages114
- About Pin Messages114
- Contact Cards118
- Security Options for Messages119
- Reset a Blocked Message Counter120
- Change the Default Message Classification126
Tips: Messages Application129
Personalize: Messages Application131
Store Text Messages on Your Sim Card134
Troubleshooting: Messages Application136
- Message Inbox138
- I Can't Turn on Cell Broadcasting141
Files and Attachments142
How To: Files142
Managing Files and Attachments145
Tips: Files148
Troubleshooting: Files149
A Skipped Content Bar Appears in a Document150
Media151
Getting Started: Media151
- Take a Picture152
- Record a Voice Note152
How To: Media153
- Amplify the Volume Using the Audio Boost Feature154
- Copy, Move, Rename, or Delete a File154
- Sort Media Files156
- Receive a Media File Using Bluetooth Technology157
- Supported Audio and Video File Formats and Extensions157
- Shuffle or Repeat Songs159
- Rename or Delete a Playlist160
- Display Closed Captions in Videos161
- Record a Video162
- Camera at a Glance163
- Share a Picture164
- Reduce Blurriness in the Pictures that You Take166
- View Pictures as a Slide Show168
- Voice Notes169
Tips: Media171
Troubleshooting: Media172
- I Can't Open Media Files173
- I Can't Use a Shortcut175
Ring Tones, Sounds, and Alerts176
How To: Ring Tones, Sounds, and Alerts176
- Add or Delete a Contact Alert178
- Silence Your Smartphone178
- Change Alarm Notification Options179
- Turn on or Turn off Event Sounds179
Troubleshooting: Ring Tones, Sounds, and Alerts180
Browser181
How To: Browser181
- Browser Basics182
- Browsing the Internet182
- Browse the Internet182
- View Your Browser History183
- Close the Browser184
- Browser Bookmarks185
- Browser Options187
- Delete Browser History189
- Delete Browsing Information189
- Browser Security190
- Browser Push192
- Rss Feeds193
Tips: Browser194
Personalize: Browser196
Troubleshooting: Browser196
Calendar198
Getting Started: Calendar198
How To: Calendar199
- About Synchronization Conflicts200
- Synchronize Organizer Data over the Wireless Network200
- Manage Data Synchronization Conflicts200
- Calendar Basics201
- Set an Alarm in the Calendar202
- Switch Calendars202
- Respond to a Meeting Invitation203
- Calendar Options205
- Conference Call Meetings206
- Show Tasks in the Calendar206
- Create a Conference Call Meeting from Your Smartphone207
- Create a Conference Call Meeting from Your Computer207
Tips: Calendar208
Personalize: Calendar209
Troubleshooting: Calendar210
Contacts212
Getting Started: Contacts212
- Search for a Contact213
- Synchronizing Contacts213
- About Synchronization and Reconciliation213
How To: Contacts214
- Add a Contact to Your Sim Card215
- Change or Delete a Sim Card Contact216
- About Backing up and Restoring Smartphone Data220
- Contacts Groups221
- Multiple Contact Lists222
- Contact List Options222
- Change the Display Options for Contacts223
Personalize: Contacts224
Troubleshooting: Contacts226
Clock227
Getting Started: Clock227
How To: Clock228
- Silence the Alarm229
- Use the Stopwatch230
- Set Options for Bedside Clock Mode230
- Turn on Bedside Clock Mode230
Personalize: Clock231
Troubleshooting: Clock232
Tasks and Memos234
Create a Task or Memo234
Send a Task or Memo234
Change or Delete a Task or Memo234
Change the Status of a Task234
Hide Completed Tasks235
Show Tasks in the Calendar235
Synchronizing Tasks and Memos235
About Categories237
Categorize a Contact, Task, or Memo237
Create a Category for Contacts, Tasks, or Memos238
Turn off the Prompt that Appears before You Delete Items238
Typing239
How To: Typing239
- Typing Input Methods240
- About Typing Input Methods240
- Set the Cursor Speed242
- Custom Dictionary242
- Set the Touch Screen Sensitivity242
- Set the Trackpad Sensitivity242
- Word Substitution243
- Spelling Checker245
Tips: Typing246
Personalize: Typing247
Troubleshooting: Typing248
Keyboard250
How To: Keyboard250
No Application Opens When I Press a Convenience Key251
Language253
How To: Language253
Input Languages254
Troubleshooting: Language255
Screen Display256
How To: Screen Display256
- Organizing Applications on the Home Screen257
- Change Where Apps that You Download Appear258
- Turn on Flashing Led Notification for Wireless Coverage259
- Use Grayscale or Reverse Contrast for the Screen Display259
Personalize: Screen Display260
Troubleshooting: Screen Display262
GPS Technology264
Getting Started: GPS Technology264
How To: GPS Technology264
- Prevent Others from Tracking Your Location265
- Turn on Gps Technology265
Troubleshooting: GPS Technology266
Maps267
How To: Maps267
Tips: Maps271
Personalize: Maps271
- Change the Display Language for Maps272
- Keep Backlighting on When You Track Your Movement272
Troubleshooting: Maps273
Applications274
Getting Started: Applications274
How To: Applications275
Tips: Applications277
Troubleshooting: Applications279
Blackberry ID283
How To: Blackberry ID283
Tips: Blackberry ID284
Frequently Asked Questions: Blackberry ID284
Blackberry Device Software286
How To: Blackberry Device Software286
Troubleshooting: Blackberry Device Software288
Manage Connections290
Mobile Network290
- Switch Wireless Networks Manually293
- About Roaming and International Roaming293
- Turn on or Turn off Data Service or Set Roaming Options294
- Preferred Wireless Network List294
- About the Preferred Wireless Network List294
- Add a Wireless Network to the Preferred Wireless Network List294
- Delete a Wireless Network from the Preferred Wireless Network List295
- Change the Connection Speed for the Wireless Network295
- Wireless Coverage Indicators296
- I Can't Connect to the Mobile Network297
Wi-Fi Technology298
- Change, Move, or Delete a Saved Wi-Fi Network303
- Prevent Your Smartphone from Connecting to a Saved Wi-Fi Network303
Mobile Hotspot Mode311
Getting Started: Mobile Hotspot Mode311
How To: Mobile Hotspot Mode312
Troubleshooting: Mobile Hotspot Mode315
Bluetooth Technology316
Getting Started: Bluetooth Technology316
How To: Bluetooth Technology318
- Send Contact Cards Using Bluetooth Technology320
- Bluetooth Technology Options321
- Bluetooth Profiles321
- Turn off a Bluetooth Profile322
- Restrict Outgoing Calls323
- Turn off the Prompt that Appears When Connecting or Pairing324
Troubleshooting: Bluetooth Technology325
- I Lose My Connection with a Bluetooth Enabled Car Kit327
- I Can't Share Contacts with a Paired Bluetooth Enabled327
Media Server328
How To: Media Server328
Smart Accessories330
About the Smart Accessories Application330
Set up a New Dock330
Change a Dock Profile330
Delete a Saved Dock Profile331
Power and Battery332
Getting Started: Power and Battery332
How To: Power and Battery332
- Reset Your Smartphone335
- Check the Battery Power Level335
Tips: Power and Battery337
Troubleshooting: Power and Battery338
Storage Space and Media Cards339
How To: Storage Space and Media Cards339
- Restore Smartphone Data from Your Media Card342
- About Compression343
- About File Encryption344
Tips: Storage Space and Media Cards345
Troubleshooting: Storage Space and Media Cards347
Search349
How To: Search349
- Search for Messages350
- Message Search Criteria351
Tips: Search353
Troubleshooting: Search354
Security355
Getting Started: Security355
How To: Security358
- Set or Change Your Smartphone Password359
- Change When Your Smartphone Locks Automatically with a Password360
- Set a Limit for Smartphone Password Attempts360
- Turn on Parental Controls361
- Change Parental Controls362
- Password Keeper363
- Turn on Encryption365
- Sim Card366
- Protect Your Sim Card with a Pin Code366
- Memory Cleaning367
- About Pgp Keys369
- Key Store374
- Certificate Servers376
- Change Connection Information for a Certificate Server376
- Connection Options for Ocsp and Crl Servers376
- Send Connection Information for a Certificate Server377
- About the Key Store377
- Change the Key Store Password378
- Change the Refresh Rate for Certificate Revocation Lists379
- Reject Certificate Revocation Lists from Unverified Crl Servers379
- Smart Cards380
- Import a Certificate from a Smart Card380
- Vpn Settings383
- Verify Security Software Manually384
- Turn off a Prompt for a Third-Party Application Connection386
Tips: Security388
Troubleshooting: Security389
Service Books and Diagnostic Reports392
Run, View, Send, or Delete a Diagnostic Report392
Accept, Delete, or Restore a Service Book392
Set a Default Recipient for Diagnostic Reports393
Find Your Smartphone Model Number and Version of the Blackberry Device Software393
I Can't Run or Submit a Diagnostic Report393
Synchronization394
How To: Synchronization394
- Manage Email Reconciliation Conflicts395
- Your Smartphone396
Troubleshooting: Synchronization397
Accessibility Options399
Getting Started: Accessibility399
How To: Accessibility399
- Audio and Phone Accessibility Options400
- Hearing Aid Mode401
- Tty Support401
- Voice Dialing402
- Typing Accessibility Options403
Calculator405
Use the Calculator405
Convert a Measurement405
Glossary406
Legal Notice408

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Blackberry 9720 - Page 282

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