Troubleshooting
Function test
The camera offers a variety of configuration options. Therefore,
check that it works properly after installation and configuration.
This is the only way to ensure that the camera will function as
intended in the event of an alarm.
Your check should include the following functions:
– Can you connect to the camera remotely
– Does the camera transmit all the data required?
– Does the camera respond as desired to alarm events?
– Is it possible to control peripheral devices, if necessary?
Resolving problems
The following table is intended to help identify the causes of
malfunctions and correct them where possible.
Malfunction Possible causes Solution
No image
transmission to
remote location.
Defective camera. Connect a local
monitor to the
camera and check
the camera function.
Faulty cable
connections.
Check all cables,
plugs, contacts and
connections.
Incorrect encoder
stream property set
for connection to
hardware decoder.
Select the H.264 MP
SD option on the
Encoder Streams
configuration page.
8
8.1
8.2
DINION IP 7000 HD Troubleshooting | en 33
Bosch Security Systems 2014.09 | v1.0 | AM18-Q0674
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