23 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE
CONNECTION
FAIL
You tried to poll a fax machine that is not in
Polled Waiting mode.
Check the other fax machine’s
polling setup.
COVER OPEN
The scanner cover is not closed completely. Pull the Scanner Cover Release
Lever and lift the scanner cover and
then close it again.
DISCONNECTED
The other person or other person’s fax
machine stopped the call.
Try to send or receive again.
DATA REMAINS
Print data remains in the MFC’s memory
because the computer is hung up.
Re-start printing from your
computer.
Print data remains in the MFC’s memory. The
USB cable was unplugged while the
computer was sending the data to the MFC.
Press
Stop/Exit
. The MFC will
cancel the job and eject the page
that is being printed.
HIGH
TEMPERATURE
The print heads are too warm. Allow the MFC to cool down.
INK EMPTY
One or more of the ink cartridges is empty.
The MFC will stop all print operations. While
memory is available, black and white faxes
will be received into memory. If a sending
machine has a colour fax, the MFC’s
‘handshake’ will request that the fax be sent
as black and white. If the sending machine
has the ability to convert it, the colour fax will
be received into memory as a black and white
fax.
Replace the ink cartridges.
(See Replacing the ink cartridges on
page 23-20.)
ERROR MESSAGES
ERROR
MESSAGE
CAUSE ACTION
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