TROUBLESHOOTING AND ROUTINE MAINTENANCE 23 - 1
23
Troubleshooting
Error Messages
As with any sophisticated office product, errors may occur. If this
happens, your MFC identifies the problem and displays an error
message. The most common error messages are shown below.
Troubleshooting and routine
maintenance
ERROR MESSAGES
ERROR
MESSAGE
CAUSE ACTION
BT CALL SIGN
ON
The machine is set BT Call Sign to ON. You
cannot change the Receive Mode from
Manual to another mode.
Set BT Call Sign to OFF. (See
BT
Call Sign (For U.K. Only) on page
5-14.)
CHECK
CARTRIDGE
An ink cartridge is not properly installed. Take out the ink cartridge and put it
in again seating it properly.
(See Replacing the ink cartridges on
page 23-20.)
CHECK PAPER
SIZE
Paper is not the correct size. Reload the correct size of paper
(A4), and then press
Fax Start
.
CHECK PAPER
The MFC is out of paper. Add paper, and then press
Fax Start
.
COMM.ERROR
Poor phone line quality caused a
communication error.
Try the call again. If the problem
continues, call the telephone
company and ask them to check
your phone line.
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