Routine maintenance
37
A
Cleaning the print head A
To maintain good print quality, the machine 
will automatically clean the print head when 
needed. You can start the cleaning process 
manually if there is a print quality problem.
Clean the print head and ink cartridges if you 
get a horizontal line in the text or graphics, or 
blank text on your printed pages. You can 
clean Black only, three colours at a time 
(Cyan/Magenta/Yellow), or all four colours at 
once.
Cleaning the print head consumes ink. 
Cleaning too often uses ink unnecessarily.
DO NOT touch the print head. Touching 
the print head may cause permanent 
damage and may void the print head's 
warranty.
 
a Press Menu.
b Press a or b to choose  
Ink Management.
Press OK.
c Press a or b to choose Cleaning.
Press OK.
d Press a or b to choose Black, Color or 
All.
Press OK.
The machine cleans the print head. 
When cleaning is finished, the machine 
will go back to standby mode 
automatically.
If you clean the print head at least five 
times and the print has not improved, try 
installing a new Brother Original 
Innobella™ ink cartridge for each problem 
colour. Try cleaning the print head again 
up to five more times. If the print has not 
improved call your Brother dealer.
 
Checking the print quality A
If faded or streaked colours and text appear 
on your output, some of the nozzles may be 
clogged. You can check this by printing the 
Print Quality Check Sheet and looking at the 
nozzle check pattern.
a Press Menu.
b Press a or b to choose  
Ink Management.
Press OK.
c Press a or b to choose Test Print.
Press OK.
d Press a or b to choose 
Print Quality.
Press OK.
e Press Colour Start.
The machine begins printing the Print 
Quality Check Sheet.
f Check the quality of the four colour 
blocks on the sheet.
g Do one of the following:
 If all lines are clear and visible, press 
+ to choose Yes, and go to step k.
 If you can see missing short lines as 
shown below, press - to choose No.
h The LCD asks you if the print quality is 
OK for black and the three colours.
Press + (Yes) or - (No).
i The LCD asks you if you want to start 
cleaning.
Press + (Yes).
The machine starts cleaning the print 
head.
OK Poor