39
B
B
Error and Maintenance messages B
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error and shows an error message. The
most common error and maintenance messages are shown below.
You can correct most errors and routine maintenance by yourself. If you need more help, the
Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/
Troubleshooting B
Error Message Cause Action
B&W Print On ly
Replace Ink
One or more of the colour ink
cartridges have reached the end
of their life.
You can use the machine in
black & white mode for
approximately four weeks
depending on the number of
pages you print.
While this message appears on
the LCD, each operation works in
the following way:
Printing
If you click Greyscale in the
Advanced tab of the printer
driver you can use the
machine as a monochrome
printer.
Copying
If the paper type is set to
Plain Pap er or
Inkjet Pa per you can
make copies in monochrome.
If the paper type is set to
Other Glossy,
Brother BP71 or
Brother BP61 the machine will
stop all print operations. If you
unplug the machine, or take out
the ink cartridge, you cannot use
the machine until you change to
a new ink cartridge.
Replace the ink cartridges. (See Replacing
the ink cartridges on page 33.)
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