40
Cannot De tect You installed a new ink cartridge 
too quickly and the machine did 
not detect it.
Take out the new ink cartridge and 
re-install it slowly.
If you are using non Brother 
Original ink the machine may not 
detect the ink cartridge.
Replace the cartridge with a Brother 
Original ink cartridge. If the error message 
remains, contact your Brother dealer.
An ink cartridge is not installed 
correctly.
Take out the new ink cartridge and 
re
-install it slowly until it clicks. (See 
Replacing the ink cartridges on page 33.)
Cannot Pr int
Replace I nk
One or more of the ink cartridges 
have reached the end of their life. 
The machine will stop all print 
operations. 
Replace the ink cartridges. (See Replacing 
the ink cartridges on page 33.)
Cover is Open The scanner cover is not 
completely closed.
Lift the scanner cover and then close it 
again.
The ink cartridge cover is not 
completely closed.
Firmly close the ink cartridge cover until it 
clicks.
Data Rema ining Print data is left in the machine's 
memory.
Press Stop/Exit. The machine will cancel 
the job and clear it from the memory. Try to 
print again.
Document Jam
(DCP-J715W only)
The document was not inserted 
or fed correctly, or the document 
scanned from the ADF was too 
long.
(See Using the ADF (DCP-J715W only) 
on page 21.)
(See Document jam (DCP-J715W only) 
on page 43.)
High Temp erature The print head is too warm. Allow the machine to cool down.
Hub is Un usable. A Hub or USB Flash memory 
drive with Hub has been 
connected to the USB direct 
interface.
A Hub or USB Flash memory drive with 
Hub are not supported. Unplug the device 
from the USB direct interface.
Image Too Long. The proportions of your photo 
are irregular so effects could not 
be added.
Choose a regularly proportioned image.
Image Too Small. The size of your photo is too 
small to trim.
Choose a larger image.
Ink Absor ber Full
Internal servicing required. 
This problem may be caused by 
the use of cartridges other than 
genuine Brother Original 
cartridges or the refilling of empty 
cartridges with ink from other 
sources. If damage is caused to 
the print head or other parts of this 
machine as a result of using other 
brands of ink or ink cartridges, any 
repairs required as a result may 
not be covered by the warranty.
Call Brother Customer Service / your 
Brother dealer.
Error Message Cause Action