Troubleshooting
45
B
f Using both hands, grasp the plastic tabs 
on both sides of the machine and lift the 
scanner cover (1) until it locks securely 
in the open position.
 
Move the print head (if necessary) to 
take out any paper remaining in this 
area. Make sure that jammed paper is 
not left in the corners of the machine. 
Check both ends of the print carriage.
If the print head is at the right corner as 
shown in the illustration, you cannot move 
it. Re-connect the power cord, then hold 
down Stop/Exit until the print head moves 
to the middle. Unplug the machine from 
the power source, and take out the paper.
 
 
If ink gets on your skin or clothing 
immediately wash it off with soap or 
detergent.
 
g Lift the scanner cover to release the 
lock ( ). Gently push the scanner cover 
support down ( ) and close the 
scanner cover ( ) using both hands.
 
h Push the paper tray firmly back into the 
machine.
i While holding the paper tray in place, 
pull out the paper support ( ) until it 
clicks, and then unfold the paper 
support flap ( ).
 
Make sure you pull out the paper 
support until it clicks.
DO NOT use the paper support flap for 
Legal size paper.
 
j Re-connect the power cord.
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