2-50
Confidential
Error code 9701
A tray set to duplex printing-incompatible size was specified in duplex printing.
Error code A000
Image processing cannot be completed correctly because the number of pixels required for
image processing is insufficient in the scanned data for the second side of the document.
Error code A200
The first side document scanning position sensor detected that the document length was 90
cm or longer while scanning the document.
Size Error DX
Press Stop Key. Specify the correct paper and load the same size paper as the
Printer driver setting.
<User Check>
• Specify A4 or Letter size paper in the driver and set paper with the same size to the
specified paper tray.
Step Cause Remedy
1
Main PCB failure Replace the main PCB ASSY.
Scan Unable
Remove the original document. Turn the power off, then on again.
Step Cause Remedy
1
Incorrect correction data for
second side CIS unit
Execute "Set CIS scan area (function code:
55)".
2
Second side CIS unit failure Replace the second side CIS unit.
3
Main PCB failure Replace the main PCB ASSY.
Document Jam
Clear the scanner jam, then press the Stop Key.
<User Check>
• Set A4 or Letter size paper.
• Remove the jammed document.
Step Cause Remedy
1
First side document scanning
position actuator caught in some
sections of the machine
Reattach the first side document scanning
position actuator.
2
First side document scanning
position sensor failure
Replace the first side document scanning
position sensor PCB ASSY.
3
Main PCB failure Replace the main PCB ASSY.
To Next Page
Loading...
Need help?
General
