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Ink Low XXXXXXX The amount of remaining ink in one or 
more of the ink tanks is low.
This error message may appear if the 
ink dot counter is incorrect even if a 
lot of ink remains.
Look through the see-through cover 
of the ink tank to assess the actual 
amount of remaining ink.
If the remaining ink level is at or below 
the lower line under the triangle mark, 
refill the ink tank.
A message may appear on the LCD 
to verify whether the ink tanks were 
refilled. 
Press a (Yes) to reset the ink dot 
counter if ink tank has been refill. 
Press b (No) if ink tank has not been 
refilled.
(See Refilling the ink tanks 
on page 33.)
Low Temperature The room temperature is too low. After increasing the room 
temperature, allow the machine to 
warm up to room temperature and 
then try again.
No Paper Fed The machine is out of paper or paper 
is not correctly loaded in the paper 
tray.
Do one of the following:
 Refill the paper in the paper tray, 
and then press Mono Start or 
Colour Start.
 Remove and reload the paper, 
then press Mono Start or 
Colour Start. (See Loading 
paper and other print media 
on page 10.)
The paper tray was not fully inserted. Remove the paper tray and re-install 
it until it locks into place, and then 
press Mono Start or Colour Start on 
the control panel.
Paper dust has accumulated on the 
surface of the paper pick-up rollers.
Clean the paper pick-up rollers. 
(See Advanced User’s Guide: 
Cleaning the paper pick-up rollers.)
The Jam Clear Cover is not closed 
correctly.
Make sure the Jam Clear Cover is 
closed evenly at both ends. (See 
Printer jam or paper jam on page 47.)
The paper is jammed in the machine. Remove the jammed paper by 
following the steps in Printer jam or 
paper jam on page 47.
If this error occurs often during 
2-sided printing, the paper feed 
rollers may be stained with ink. Clean 
the paper feed rollers. 
(See Advanced User’s Guide: 
Cleaning the paper feed rollers.)
Error Message Cause Action