Troubleshooting 
47
B
Printer jam or paper jam B
Locate and remove the jammed paper by 
following these steps:
a Unplug the machine from the electrical 
socket.
b Pull the paper tray (1) completely out of 
the machine.
 
c Pull the two green levers inside the 
machine towards you to release the 
jammed paper. 
 
d Place both hands under the plastic tabs 
on both sides of the machine and lift the 
scanner cover into the open position.
 
e Pull the jammed paper (1) out of the 
machine.