Troubleshooting 
63
B
Machine Information B
Checking the serial number B
You can see the machine’s serial number on 
the LCD.
a Press Menu.
b (DCP-T300)
Press a or b to choose 
4.Machine Info.
Press OK.
(DCP-T500W and DCP-T700W)
Press a or b to choose 
5.Machine Info.
Press OK.
c Press a or b to choose 1.Serial No.
Press OK.
Your machine’s serial number will 
appear on the LCD.
d Press Stop/Exit.
Checking the firmware 
version B
You can see the machine’s firmware version 
on the LCD.
a Press Menu.
b (DCP-T300)
Press a or b to choose 
4.Machine Info.
Press OK.
(DCP-T500W and DCP-T700W)
Press a or b to choose 
5.Machine Info.
Press OK.
c Press a or b to choose 2.Version.
Press OK.
Your machine’s firmware version will 
appear on the LCD.
d Press Stop/Exit.
Reset functions B
The following reset functions are available:
1 Machine Reset
You can reset the machine’s settings, 
such as the Date and Time.
2 Network 
(DCP-T500W and DCP-T700W)
You can reset the print server back to its 
factory settings, such as the password 
and IP address information.
3 All Settings
You can restore all settings to the factory 
default.
Brother strongly recommends performing 
this procedure before handing over or 
disposing of the machine.
How to reset the machine B
a Press Menu.
b Press a or b to choose 
0.Initial Setup.
Press OK.
c Press a or b to choose 4.Reset. 
Press OK.
d (DCP-T300)
Press a or b to choose the type of reset, 
1.Machine Reset or 
2.All Settings.
Press OK.
(DCP-T500W and DCP-T700W)
Press a or b to choose the type of reset, 
1.Machine Reset, 2.Network or 
3.All Settings.
Press OK.
e Press a to choose a Reset.
f Press a to confirm.