Brother MFC-8380DN User Manual

120
Scanning difficulties C
Software difficulties C
Paper handling difficulties C
Difficulties Suggestions
TWAIN errors appear while
scanning.
Make sure that the Brother TWAIN driver is chosen as the primary source. In
PaperPort™ 11SE, click File, Scan or Get Photo and choose the
Brother TWAIN driver.
OCR does not work Try increasing the scanning resolution.
Network scanning does not work. See Network difficulties on page 121.
The machine does not scan all the
pages of your document.
Make sure that the ADF output tray does not contain more than 20 sheets.
Difficulties Suggestions
Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Cannot perform ‘2 in 1’ or ‘4 in 1’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
The machine does not print from
Adobe
®
Illustrator
®
.
Try to reduce the print resolution. (See Advanced tab in the Software User’s Guide
on the CD-ROM.)
Difficulties Suggestions
The machine does not load paper.
The LCD shows No Paper or a
Paper Jam message.
 If there is no paper, load a new stack of paper into the paper tray.
 If there is paper in the paper tray, make sure it is straight. If the paper is curled,
you should straighten it. Sometimes it is helpful to remove the paper, turn the
stack over and put it back into the paper tray.
 Reduce the amount of paper in the paper tray, and then try again.
 Check that the MP tray mode is not chosen in the printer driver.
 If the LCD shows Paper Jam message and you still have a problem, see
Paper jams on page 139.
The machine does not feed paper
from the MP tray.
 Fan the paper well and put it back in the tray firmly.
 Make sure that MP tray mode is chosen in the printer driver.
How do I print on envelopes? You can load envelopes from the MP tray. Your application must be set up to print
the envelope size you are using. This is usually done in the Page Setup or
Document Setup menu of your application. (See your application’s manual for
more information.)
What paper can I use? You can use thin paper, plain paper, thick paper, bond paper, recycled paper,
envelopes, labels and transparencies that are made for laser machines. (For
details, see Acceptable paper and other print media on page 14.)
There is a paper jam. (See Paper jams on page 139.)
The scanned documents jam on
the ADF output tray.
 Make sure your documents are not too thin or too thick and are correctly
loaded in the ADF. (See Loading documents on page 19.)
 Use the scanner glass to scan the document.

Brother MFC-8380DN Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Scan to	e-mail, FTP, OCR, USB
Input color depth	48 bit
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 600 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	4, 9, 16, 25
Copy speed (black, normal quality, A4)	30 cpm
Faxing	Mono faxing
Fax memory	500 pages
Modem speed	33.6 Kbit/s
Total input capacity	500 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Auto document feeder (ADF) input capacity	20 sheets
Internal memory	64 MB
Sound power level (standby)	30 dB
Sound pressure level (printing)	56 dB
Display	LCD
Market positioning	Home & office
Custom media sizes	(69.8 - 216) x (116 - 406.4) mm
Dimensions (WxDxH)	531 x 451 x 475 mm
Networking features	10/100 Base-TX
All-in-one functions	Copy, Fax, Scan
Maximum internal memory	0.576 GB
Color all-in-one functions	scan, n
Compatible operating systems	Linux, Windows 2000, XP/2003, Vista, XP, Mac OS X 10.3.9
Maximum print size	216 x 297 mm
Media weight (tray 1)	60 - 105 gsm
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper, Transparencies
Non-ISO print media sizes	Executive
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Supported network protocols (IPv4)	IPv4, IPv6
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	1
Power consumption (standby)	85 W
Power consumption (PowerSave)	19 W
Power consumption (average operating)	680 W
Package weight	21100 g